What If the Driver Disappears? How to Claim When a Driver Goes MIA After Hitting You?
Getting into an accident is stressful enough. But what happens if the driver who hit you drives off, promises to “settle privately” and disappears, or worse — blames you and flees?
As one of Singapore’s most experienced e-bike and escooter retailers, cubeRpedia has seen this scenario too many times. Whether you’re injured or your vehicle is badly damaged, here’s what you need to know, and how we help our customers make successful claims.
✅ Step-by-Step: What to Do After an Accident
1. Take Photos Immediately
Snap photos of:
- The vehicle (plate, make, damage)
- The accident scene (layout, road markings)
- Your injuries (if visible)
- Your damaged ebike/escooter
2. Record Driver and Witness Details
Collect:
- Name, contact, NRIC of the driver
- Car plate number
- Insurance details (if given)
- Any witness name or phone number
3. Make a Police Report (Within 24 Hours)
Required especially if:
- You’re injured (even lightly)
- It’s a hit-and-run
- Government property is damaged
- The driver refuses to cooperate
You can report at the nearest police station or online via SPF e-services.
4. Contact cubeRpedia (if you’re our customer)
We will:
- Photograph and document damage
- Prepare a detailed insurance report
- Retrieve your past vehicle/accessory purchases (even if you lost the receipt)
- Liaise with the insurer’s appointed surveyor
- Refer you to experienced lawyers and insurance consultants for free advice
cubeRpedia assisting with surveyor prep — every detail documented for your claim.
⚠️ Common Mistakes to Avoid
-
Don't agree to private settlements without proper documentation.
Many drivers promise to “pay later” and go MIA. Always record the plate number and report the case. -
Don’t repair your vehicle before surveyor approval.
Insurers may reject your claim if damage cannot be verified. -
Don’t delay.
Report within 24 hours to the police and start your claim process as soon as possible.
🧾 cubeRpedia Claim Support: Real Cases We’ve Helped With
Case 1 – Full Claim of $14,000 After a T-Bone Accident
A customer was hit side-on by a car. The driver denied responsibility. We submitted a full damage report, retrieved invoices (even for accessories bought just days earlier), and referred the rider to a top accident lawyer. After a lengthy claim process, he received compensation for the e-bike, accessories, hospital bills, and loss of income.
Case 2 – Teenager Hit by Car, Bike Replaced via Private Settlement
A mother brought her son’s escooter for evaluation. We found the frame integrity compromised — deemed unsafe to ride. We submitted a total loss report, and the driver agreed to buy a brand new replacement model.
Case 3 – Hit-and-Run by Taxi, Dashcam Saved the Day
A customer was hit by a cab that fled. Luckily, his dashcam caught the plate. After confronting the driver (who initially denied hitting anyone), he admitted it only after receiving the footage. The driver offered $500 — we advised legal action. The rider eventually received a low five-figure settlement, while we handled his vehicle assessment and paperwork throughout his recovery.
🛡️ What If the Driver Is Truly Unknown? (Hit & Run)
In cases where the driver is never found or flees without identification, Singapore’s Motor Insurers’ Bureau (MIB) offers a last-resort solution.
The MIB Scheme helps victims of untraced drivers claim for bodily injury or death.
Claims must be made within 3 years, with a police report and supporting evidence.
(More info: mibos.com.sg)
This is not for property damage but can assist if you’re seriously injured.
🧑💼 What About Delivery Riders?
If you're injured during work (e.g., while delivering for Grab), you may also be covered under WICA — Singapore’s Work Injury Compensation Act.
WICA provides coverage for medical leave wages and hospital bills, even if you're using your own bike.
Always check with your platform provider for eligibility.
🧠 Why cubeRpedia Customers Get Real Aftercare
Unlike some shops, we don’t just sell you a bike and disappear.
If you're a cubeRpedia customer:
- Your records are on file
- You’ll receive our full support for insurance claims
- You can get free legal/insurance advice from our partner consultants
- You’ll never face insurers alone — we assist you with real documents and surveyor follow-up
If you're not our customer, we can only provide limited guidance. We may charge a service fee if you need a damage evaluation for bikes not purchased from us — and only if the brand is one we support with genuine parts.
✅ Summary Checklist: What to Do After an Accident
- Take photos of the scene, damage, and license plate
- Collect driver & witness info
- Make a police report within 24 hours
- Contact cubeRpedia (customers only) — we’ll assist with report, surveyor, and evidence
- Wait for surveyor before repairing
- If the driver is unknown, consider an MIB claim