Got an LTA Notice for an Offence That Wasn’t Yours?

Your number plate. Someone else’s ride? Receiving an LTA fine or notice for an e-bike or e-scooter offence you do not recognise can be worrying. Your registration number may have been misused, or the details on the notice may need clarification.

At cubeRpedia, we recently encountered another suspected case involving an e-bike that had not yet been sold. It is a reminder to keep clear records of your ride and respond promptly if a notice appears incorrect.

Do not assume the notice proves that your number was copied. Explain the facts and let LTA and, where appropriate, the police investigate.

1. Contact LTA about the notice

Follow the contact or appeal instructions on your notice. Explain that you do not recognise the alleged offence and, if applicable, that you suspect another device was displaying your registration number.

Have these details ready:

• Your notice or reference number.
• Your e-bike or e-scooter registration number.
• The date, time and location of the alleged offence.
• A short, factual explanation of why you believe the notice does not relate to your device.

If you are unsure which channel applies, use LTA’s official contact page and ask how to proceed with your particular notice.

2. Gather photos and supporting records

Take clear photos of your device, including its registration number, overall appearance and distinctive features. Keep the original photos and records so you can provide them if requested.

• Photos of your ride: front, rear and side views, its registration number, colour, model and any identifying features.
• Purchase and ownership records: dated receipts and available ownership-transfer records.
• Evidence of where the device was: relevant records or CCTV footage, if available.

If the offence happened before you bought it

Include your dated receipt and ownership-transfer records to help explain the timeline. Do not assume these records automatically resolve the notice; ask LTA what else is needed.

If the bike was still unsold at the shop

Shop stock records, sales records or relevant CCTV footage may help explain where the bike was at the time. Ask the shop to preserve any available evidence promptly.

3. Report suspected registration-number misuse to the police

If you suspect someone has copied and used your registration number, make a police report describing what happened and provide the evidence you have. Clearly distinguish what you know from what you suspect.

You can access the Singapore Police Force’s official police-report service. Keep the report reference and share it with LTA as part of your case.

Keep track of the deadline

Do not ignore the notice or miss its deadlines. A police report does not automatically cancel the fine. Ask LTA what you need to do while your case is being reviewed, including whether any response, payment or court deadline still applies.

Keep copies of your submissions, supporting documents and replies, together with all case reference numbers.

A simple checklist for every rider

• Keep your purchase receipt and ownership-transfer records.
• Save clear, up-to-date photos of your device and registration number.
• Keep a record of distinctive features, such as colour, stickers or accessories.
• If an unfamiliar notice arrives, check its details and contact LTA promptly.

Save this guide and share it with another rider who may find it useful.

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Official resources: LTA contact page · SPF police-report service

Last updated: 30 October 2026. This guide shares practical steps for riders. Follow the instructions on your notice and the guidance given by the relevant authority.